If you observe a defect, contact the Mattress 1st dealer from which you purchased your mattress and/or foundation. Find Your Local Dealer
If the dealer cannot be reached, please contact Serta Customer Support at 1 (888) 557-3782.
In either case, you must, within the duration of the warranty, provide the original law tags, proof of purchase (including date of purchase) and be the original purchasing consumer. If defective in workmanship or material, your Mattress 1st mattress and/or foundation will be repaired or replaced (at our option) with charges, as shown on the Mattress 1st Warranty Schedule and exclusive of transportation and inspection costs. All other claims including incidental or consequential damages are precluded.